Our Services

REGULAR MONDAY - SATURDAY 8AM - 5PM SERVICE FEES

Clarksville, Fort Campbell, Oak Grove
$65.00 for the First hour / dispatch fee minimum $50 for the Succeeding before 5PM.


Nashville and Surrounding Areas:
$140.00 for the First Hour / dispatch fee minimum and $50 for the Succeeding before 5PM


Hopkinsville and Guthrie, KY:
$100 for the First Hour / dispatch fee minimum before 5PM
$50 for the Succeeding Hours


100% of the dispatch fee is automatically credited to or deducted from the cost of the repair should you the customer choose to have the work done within two weeks from the date of the vehicles inspection and no other personnel have worked on the vehicle.


DG Mobile Inc. employs an automated program which suggest the correct amount of labor or time required to preform the repair in question. Factors such as weather, parts availability, parts acquisition, and specialty tools needed; all play a part in your vehicle or equipment repair. The logistics, manpower and knowledge involved in expedited onsite repairs cumulatively is what you are paying for.


Prices are NON - Negotiable and estimates are just that, the technician who arrives will be knowledgeable and well prepared and ultimately until the car is inspected no price will or can be given.


EXTENDED / AFTER HOURS SERVICE FEES

Any times that fall outside of or between Monday to Saturday 8AM -5PM.

After hours hourly rate becomes $75.00 per hour


VISA MASTERCARD DISCOVER AMERICAN EXPRESS credit card payments are the only form of payment we accept (mechanics carry NO CHANGE OR CASH).


Clarksville, Fort Campbell, Oak Grove
$100.00 for the First hour / dispatch fee minimum $75 for the Succeeding


Nashville and Surrounding Areas:
$140.00 for the First Hour / dispatch fee minimum and $75 for the Succeeding


Hopkinsville and Guthrie, KY:
$120 for the First Hour / dispatch fee minimum and $75 for the Succeeding

Exemptions / Fees / Special Regulations

* Why we bill in advance..... Legally your car is your car. If we install on your car "our parts" prior to you paying, "the parts" then immediately by the law legally become your property. So you legally can drive off and we can only take you to court which takes months. Also if we don't bill you in advance and we installed a part or parts incorrectly and your car malfunctions and we didn't receive payment, for all legal purposes we were just "helping you" and therefore we would have no legal liability. Typically in a standard mechanic shop setting this would not be an issue. As you bringing the vehicle to a business location is a clear indication that you understand, there is a fee involved. We are a on call service and therefor payment is required prior to or at the time of the mechanics arrival before any service work is done or looked at. However if we are unable to assist you in most cases your deposited funds will be refunded minus the fuel fee for travel to the location.


* Please note try not to harass your technician to the point you delay their productivity or focus. They are primarily mechanics, not customer service professionals. Technicians do not always look as you might expect. Technicians reserve the right to decline or refuse service to anyone at anytime. Typically this only happens when the technician request payment / a current photo government ID to Photograph, and the customer declines. All technicians are contractually bound to adhere to a no contest clause and all company policies particularly this one.


* Mercedes, Maserati, Bentley, Audi, Lexus, Rolls Royce, Jaguar, Acura, BMW, Lincoln, Volkswagen, Fiat, Infinity, Saab, Porsche, Cadillac, Land Rover, and Subaru have an increased $100.00 per hour rate to include the inspection fee.


* All Holidays and Sundays Dispatch fees are $100.00 Minimum and 1.5 times the regular hourly rate. Call for more information.


* Boats have a $100.00 per hour rate, any portion of hours are billed as a full hour. From the time of arrival till the time of departure Any and all boat repairs have a minimum fee of $250.00 Dollars (with $200.00 covering the first two hours of labor) during regular business hours for any repair up front prior to dispatch and they typically require two days or service calls. One to examine boat and locate parts and the second to install and fine tune. The $250 dollar deposit includes or covers this off site labor. Most boats are custom and unique like cars so upfront verbal pricing is impossible.


* We do not offer exact time appointments, anything more than 24 hours in advance we cannot address. You will need to call back. Typically without a online deposit, appointments are general and if a deposit is requested no work will proceed until it has been received. There is usually a 1 - 2 hour window that the technician will arrive within.


* Warranty work will only be performed free of charge during regular business hours. Monday - Saturday 8 am - 5 pm


* We are a on call service provider, for Mechanic services. You call us to request a mechanic. Therefore the payment is due upon the mechanics arrival and sometimes for remote locations or after hour services online payment is requested / required prior to the mechanic heading to your location. It is a service call, dispatch, or diagnosis fee.


* There is no warranty of any kind with customer purchased parts EVER and under no circumstances.


* If you have your own parts to be installed they must be onsite prior the mechanics arrival. (You must already have the parts the mechanic will not wait for you to go get them without still charging you for the time it takes for you to get them)


* Mechanics do not typically transport customers. For any parts run there is a $25.00 - 35.00 dollar fee per trip, as most trips consume a hour or more of work time.


* Mercedes, Maserati, Bentley, Audi, Lexus, Rolls Royce, Jaguar, BMW, Lincoln, Volkswagen, Fiat, Infinity, Saab, Porsche, Cadillac, and Subaru in most cases have a $100.00 per hour rate


* Receipts are issued digitally initially, while paper itemized receipts come through the mail or fax. If your paperwork is illegible or incomplete you will receive no receipt.


* There is a Hazardous Waste Disposal fee of $7.00 dollars applied to all work orders.